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Other Information: U.S. Shipping | How to Contact Us | About California Health | calhealth.com Home We currently accept Visa, Mastercard, and American Express. All international shipments (to addresses outside the United States) are shipped via International Express Mail (an express air service of the United States Postal Service). Rates vary by country and by weight of the shipment. The order form is designed to automatically display the correct shipping costs when you place your order, based on your address and your total shipping weight. All international orders exceeding $100 will receive a credit for $5.00 off of normal shipping rates,and we will add $5.00 handling charge to the orders under $100.The credit or charge is automatically calculated on your order form. [Return to top] We hope you enjoy each and every product purchased at calhealth.com! However, should your product be damaged in shipment, or the wrong item shipped, or if you wish to return an unopened bottle for any reason, you may receive a full refund or a replacement product. Please follow the steps below before returning any items to us: What can be returned:
If you have any questions about our return policy or about your order, please do not hesitate to contact us at service@calhealth.com [Return to top] All international orders are checked by Customs. California Health is not responsible for any additional customs or clearance charges, tariffs or fees you may incur. Product seized at point of entry is also the responsibility of the customer and no refund will be issued. [Return to top] We currently ship to the following countries:
* = Not all cities within this country served. Email us to verify shipping to your city. # = You must include your phone number on the order form. Shipment cannot be made without a phone number. x = Australian Residents: Import laws prohibit the shipment of DHEA into your country. y = Canadian Residents: Import laws prohibit the shipment of Melatonin and DHEA into your country. z = Norwegian Residents: Import laws prohibit the shipment of Melatonin into your country. [Return to top] Please note: Certain countries impose restrictions and special licenses/forms for the shipment of nutritional supplements. Special Countries: Canada: Candian customs regulations prohibit us from shipping Melatonin and DHEA products. Columbia: Customs requires an import license before entry of the product is granted. The customer must fax a copy of the license before placing an order. Germany: Because customs regulations prohibit us from shipping Melatonin and most other products there, California Health does not ship to Germany. Greece: Customs requires an import license before entry of the product is granted. The customer must fax a copy of the license before placing an order. Hong Kong: Customs requires an import license before entry of the product is granted. The customer must fax a copy of the license before placing an order. Italy: Customs limits packages to no more than one month's supply of nutritional supplements. Mexico: All orders placed from Mexico require a health permit from the Ministry of Health. Norway: Customs regulations prohibit us from shipping Melatonin products to your country. Spain: Prior authorization from Customs must accompany any order. Thailand: Customs requires an import license in addition to an authorization from the Ministry of Health. [Return to top] Domestic Shipping | International Shipping | Contact Info | Company Info |
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